Shipping & Returns

Shipping
Most items ship within 3-5 business days, but can take up to 7-10 business days. Please contact us at admin@crookedcreekfarmcountrystore.com with any problems with shipping.

International Shipping 

Will be more than our flat rate. Shipping will be calculated at the checkout. Shipping will have insurance on each package and will take longer the standard shipping. Please keep this in mine when ordering. 

Returns 
If you are not 100% satisfied with your purchase, please return it within 14 days. We are happy to make you happy.  

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card. Original shipping fees are non-refundable and return shipping is the responsibility of the customer. We strongly suggest choosing a shipping option that provides you with a tracking number so that you can make sure your return makes it back to us. We are not responsible for any returns lost in the return shipping process. We can only offer refunds for goods purchased directly through www.crookedcreekfarm-md.com. Any items purchased through third-party websites such as ebay, pickyourplum.com, brickyardbuffalo.com, etc. will not be eligible for a refund or exchange on our website but on the website through which it was purchased.

Exchanges (if applicable) 
We only replace items if they are defective or damaged. You may exchange an item for a different size only if the desired item is currently in stock. 

The Following Items are FINAL SALE and will not be issued a refund or exchange: 
 * All Clearance Items.                                                                                           * Sale items where the item was purchased at a discount of 30% or more. 
* All Food Items.    

Holiday Return Policy 
All purchases made between November 22, 2018 and December 25, 2018 must be postmarked for return on or before January 10th. Holiday returns will be for store credit only and must be in compliance with our return policy (see final sale policy above). 

Please contact us at admin@crookedcreekfarmcountrystore.com for all returns and exchanges.

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